Questions
What counts as a call?
A placement call is one successful request to the
placement endpoint: a room and a furniture list go in, a furnished
layout comes out. An AI prompt is one successful
request to the AI furnishing endpoint: a room and a plain-language
brief go in, and the AI chooses the furniture before it is placed.
Requests that fail do not count.
When do my included calls reset?
At 00:00 UTC on the first day of every calendar month, whatever day
your subscription renews on. Unused calls do not carry over.
What happens if I use them all?
Calls of that kind are refused until the reset. There are no overage
charges, so you are never billed more than the plan price. If you
regularly hit the limit, move up a plan from your dashboard, or
write to us if Scale is not enough.
Can I try it before paying?
Yes — no account needed. The editor on the home page runs on the same API: furnishing from a
furniture list is free there, up to 300 a day, and AI furnishing is
limited to 3 a day.
How do I cancel or switch plans?
Open your dashboard.
Manage subscription takes you to Lemon Squeezy's
billing page, where you can cancel; cancelling stops future renewals
and your plan stays active until the end of the period you have paid
for. Change plan moves you to another plan straight
away — an upgrade charges the price difference for the rest of the
billing period, a downgrade leaves a credit for your next payments.
What is the refund policy?
A 14-day money-back guarantee, no questions asked, on any payment.
The full text is in the Refund Policy.
Who charges my card, and what about tax?
Our order process is conducted by our online reseller Lemon Squeezy,
the Merchant of Record for all our orders: it takes the payment,
adds any VAT or sales tax that applies where you live (prices above
are shown without tax), and sends your receipts and invoices. We
never see your card details.
Why a limit of 100 subscribers?
Arka is live and used in production, and we grow its servers step by
step. Limiting the number of paying customers keeps the service fast
for every one of them. Each subscriber gets full access as soon as
they pay. When the seats run out, checkout closes and the waitlist
on this page is how you get the next one, so nobody is ever charged
for a place in line.
How do I get help?
Write to support@arka.today.