Refund Policy

14-day money-back guarantee. No questions asked. If you are not satisfied with Arka for any reason, write to support@arka.today within 14 days of any payment and you will get a full refund of that payment.

1How to ask

Send an email to support@arka.today saying you want a refund. You do not need to give a reason. So that we can find your order, write from the email address you subscribed with, or include the order number from your Lemon Squeezy receipt.

The guarantee covers every payment, for the API plans and the Arka for Blender subscription alike: your first one and any monthly renewal, counted from the day that payment was made.

2How the refund reaches you

Our orders are processed by our online reseller Lemon Squeezy, the Merchant of Record for all our orders, so the refund is issued through Lemon Squeezy to the payment method you paid with. It is the full amount you paid, including any tax. Lemon Squeezy usually processes it within a few business days; your bank or card issuer may take a little longer to show it.

When a payment is refunded, the subscription it paid for is cancelled and its API key or license key stops working.

3Cancelling is separate

You can cancel at any time from Manage subscription in your Arka dashboard (API plans) or in the Arka panel in Blender (the add-on), or from the link in any Lemon Squeezy receipt. Cancelling stops future renewals, and your plan stays active until the end of the period you have already paid for. You do not need to ask for a refund to cancel.

4Your legal rights

This guarantee is in addition to any right you have under the law of the country you live in, such as the 14-day right of withdrawal for consumers in the European Union and the United Kingdom. Where the law gives you more than this policy does, the law applies.

Your orders and receipts are also at Lemon Squeezy's My Orders page, app.lemonsqueezy.com/my-orders.